AGB
Terms of Service
These Terms of Service (the “Terms”) set forth a legally binding agreement between you (“you”, “the user” or “the customer”) and [Leplay] (the “Store”, “we”, “us” or “our”), governing your access to, browsing of, and purchases made through our online store website (the “Platform”) and all related services (collectively, the “Services”). By accessing our Platform, placing an order, or using any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you may not use our Platform or Services.
- Account Registration & Use
1.1 To make purchases on our Platform, you may be required to register for a user account. You agree to provide accurate, current, and complete registration information, including your full name, contact details, and shipping address, and to update such information promptly if any changes occur.
1.2 You are solely responsible for maintaining the confidentiality of your account login credentials (username, password, etc.) and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use of your account or any security breach. We shall not be liable for any loss or damage arising from your failure to protect your account information.
1.3 You must be at least 18 years old or have the consent of a legal guardian to use our Platform and Services. By using the Platform, you warrant that you meet this requirement.
- Product Information & Orders
2.1 All product descriptions, images, prices, and availability information displayed on our Platform are subject to change without prior notice. We make every effort to ensure the accuracy of product details, but we do not guarantee that all content is entirely error-free.
2.2 When you place an order on our Platform, you make an offer to purchase the selected products in accordance with these Terms and the product details listed. We reserve the right to accept or reject your order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.
2.3 An order is only confirmed and formed when we send you an order confirmation email or notification. We will notify you promptly if we are unable to fulfill your order, and we will process a full refund for any payments already made.
2.4 We reserve the right to limit the quantity of products purchased per person, per order, or per household, and to cancel any orders that we believe violate this policy.
- Pricing & Payment
3.1 All prices displayed on our Platform are in [Currency] and include/exclude [taxes/shipping fees, as applicable], unless explicitly stated otherwise. We reserve the right to adjust prices at any time before order confirmation.
3.2 We accept the following payment methods: [list payment methods, e.g., credit card, debit card, digital wallet, etc.]. You authorize us to charge the total order amount (including product price, shipping fees, taxes, and other applicable charges) through your selected payment method.
3.3 You warrant that you are authorized to use the chosen payment method and that all payment information you provide is accurate and valid. We reserve the right to cancel your order if payment is declined, invalid, or suspected of fraud.
- Shipping & Delivery
4.1 We will arrange shipping and delivery of your ordered products in accordance with the shipping method you select and our shipping policy. Delivery times are estimates only, and we shall not be liable for delays caused by logistics carriers, weather conditions, customs clearance, public holidays, or other circumstances beyond our reasonable control.
4.2 You are responsible for providing an accurate and complete shipping address. We shall not be liable for failed delivery, lost packages, or additional shipping costs resulting from incorrect or incomplete address information provided by you.
4.3 Risk of loss or damage to the products passes to you upon delivery of the products to the shipping carrier or upon your receipt of the products, as specified in our shipping policy.
- Returns, Refunds & Exchanges
5.1 We accept returns, refunds, and exchanges in accordance with our Return & Refund Policy, which is an integral part of these Terms. Products must be returned unused, in their original packaging, and with all tags and accessories intact, unless the product is defective or damaged upon receipt.
5.2 To initiate a return or exchange, you must contact our customer service team within [14] days of receiving the products and provide valid proof of purchase and relevant details (e.g., product defects).
5.3 Refunds will be processed to your original payment method within [number] business days after we receive and inspect the returned products. Shipping costs for returns are the responsibility of the customer, unless the return is due to our error (e.g., wrong product shipped, defective product).
5.4 We reserve the right to refuse returns or refunds for products that are damaged, used, altered, or not in their original condition.
- User Conduct
6.1 You agree to use our Platform and Services solely for lawful purposes and in compliance with these Terms and all applicable laws and regulations. You shall not:
- Use the Platform to place fraudulent orders, make false claims, or engage in any illegal or deceptive activities;
- Interfere with or disrupt the operation of the Platform, our servers, or networks;
- Copy, modify, distribute, or reproduce any content, product images, or intellectual property from the Platform without our prior written consent;
- Harass, abuse, or violate the rights of other users or our team members.
- Intellectual Property Rights
7.1 All content on our Platform, including but not limited to text, product images, logos, trademarks, graphics, videos, and software, is the exclusive property of [Your Online Store Name] or our licensors, and is protected by copyright, trademark, and other intellectual property laws.
7.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial shopping purposes only. You may not reproduce, distribute, modify, or create derivative works of any Platform content without our express written permission.
- Privacy Policy
Your use of our Platform and Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using our Services, you consent to the collection and use of your information as set forth in the Privacy Policy.
- Disclaimer of Warranties
THE PLATFORM AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that product information is entirely accurate.
- Limitation of Liability
To the fullest extent permitted by applicable law, [Your Online Store Name] shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, product purchases, or any related services, including but not limited to loss of profits, data loss, or personal injury. Our total liability for any claims related to your order shall not exceed the total amount paid by you for the relevant order.
- Termination
We reserve the right to suspend or terminate your account and access to our Platform immediately, without prior notice, if you breach these Terms, engage in fraudulent or illegal activities, or violate any applicable laws. Upon termination, you must cease all use of our Platform and Services.
- Governing Law & Dispute Resolution
12.1 These Terms shall be governed by and construed in accordance with the laws of [Your Country/Region].
12.2 Any disputes arising from or related to these Terms, your use of the Platform, or your orders shall first be resolved through friendly negotiation between us. If no resolution is reached, either party may submit the dispute to the competent court of [Your Jurisdiction] for settlement.
- General Provisions
13.1 We reserve the right to modify or update these Terms at any time. The revised Terms will be posted on our Platform and take effect immediately upon posting. Your continued use of the Platform after the update constitutes your acceptance of the revised Terms.
13.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.3 No waiver of any breach of these Terms shall be deemed a waiver of any prior or subsequent breach.
If you have any questions about these Terms, please contact our customer service team at a1227031276@outlook.com.